Customer Testimonials

DealerRater logo
DealerRater Apr 13, 2024

Service my two vehicles (2022 ES hybrid and 2022 RX hybrid). Positive feedback. Recommended. Love them more than Mission Viejo Lexus.

Read at DealerRater

DealerRater logo
DealerRater Mar 1, 2024

Alberto Lara in the service department at Newport Lexus is another reason Newport Lexus is the best dealership in Orange County by far. For example, ever since moving to orange county, i had hoped Mission Viejo's South County Lexus would try to improve on their problems, how disappointing.

Read at DealerRater

DealerRater logo
DealerRater Feb 24, 2024

I am going to buy a new Lexus this year because of the service I have received from Peter Perez and the quality of my SUV.

Read at DealerRater

DealerRater logo
DealerRater Feb 24, 2024

The salesperson was efficient, straight to the point and friendly which we appreciate. Dealership was clean.

Read at DealerRater

DealerRater logo
DealerRater Feb 12, 2024

Great dealership. Employees are professional, caring, and the best! Service dept does a great job.

Read at DealerRater

DealerRater logo
DealerRater Feb 10, 2024

Newport Lexus is so attentive and helpful. They got us the best deal on the newest car, with everything we wanted and more! Ask for Gary K, he’s your guy and will work around the clock to find you the car you want and with your budget. Mitch and Gary’s assistant are also great. Very beautiful dealership with a small kids play area so they can wait.

Read at DealerRater

DealerRater logo
DealerRater Jan 28, 2024

We appreciate your service. Sean kept us informed and was complete regarding our service needs.

Read at DealerRater

DealerRater logo
DealerRater Jan 27, 2024

I like working with Robert Manzano, he makes it easy and helps me make the right decisions on big decisions for my car.

Read at DealerRater

DealerRater logo
DealerRater Jan 24, 2024

Newport Lexus is the best dealership I have ever used. The service is impeccable and the staff is friendly, knowledgeable, and helpful.

Read at DealerRater

DealerRater logo
DealerRater Jan 23, 2024

The service advisors are friendly and helpful. They explain what's necessary in ways I can understand.

Read at DealerRater

DealerRater logo
DealerRater Jan 20, 2024

I was met in the service entrance as soon as I arrived. I checked in and waiting in a very comfortable waiting are for my service to be completed.

Read at DealerRater

DealerRater logo
DealerRater Jan 17, 2024

Excellent service and communication, scheduling is very easy and smooth and no wait time ever.

Read at DealerRater

Facebook logo
Facebook Jan 11, 2024

Have received excellent service from the service department. On time and Robert was very courteous.

DealerRater logo
DealerRater Jan 10, 2024

Friendly and quality service. Easy to get in and out. Loaner car was very useful.

Read at DealerRater

DealerRater logo
DealerRater Jan 3, 2024

Excellent customer service. Service advisor was professional and very knowledgeable. Pleasure to deal with. Kept me well informed throughout the process and made sure the vehicle was delivered as promised. Kudos all around.

Read at DealerRater

DealerRater logo
DealerRater Dec 30, 2023

2 days before Christmas I realized a nail on my rare tire. Thanks God that I went to Newport Lexus right away and hoping Alberto was available. He was surely helped me right away and a new tire was replaced within one hour that I waited at Lexus. ( I had 2 rare tires replaced about 2 weeks prior so I had the warranty ) I was very pleased with Alberto’s excellent customer services and Lexus always wash my car before I pick up. I can always depend on Newport Lexus, especially Alberto makes differences. Bravo 👏🏽

Read at DealerRater

DealerRater logo
DealerRater Dec 30, 2023

Excellent customer service whenever we have taken our car in. Always friendly and a great job on our Lexus .

Read at DealerRater

DealerRater logo
DealerRater Dec 29, 2023

Totally awesome… absolutely the best…!! Aloha Nuí Loa... xxx xxx xxx xxx xxx xxx xxx x😎🤙😎🤙🚗

Read at DealerRater

DealerRater logo
DealerRater Dec 29, 2023

The service department at Newport Lexus is truly exceptional! Reliable, efficient, and always going out of their way to be helpful, they are the main reason that I plan to buy another Lexus in the future.

Read at DealerRater

DealerRater logo
DealerRater Dec 21, 2023

It's been 15 years since I began servicing my cars here, I have always received excellent service, this last time Peter was great as usual, and he also recommended salesperson Greg Brawley, who was also great, and helped me to get my wife a new car, so great service on both the "service" and the "sales" sides. Thank You! Keep it up guys!

Read at DealerRater

DealerRater logo
DealerRater Dec 14, 2023

All Associates were outstanding. Very helpful. A pleasure doing business will recommend to all my friends.

Read at DealerRater

DealerRater logo
DealerRater Dec 12, 2023

Customer service of purchase and sale paperwork was easy and quick. I was out of the dealership with my new vehicle in less than an hour

Read at DealerRater

DealerRater logo
DealerRater Dec 12, 2023

Peter our service advisor is a pleasure to deal with. His knowledge and friendly attitude are what keeps us coming back.

Read at DealerRater

DealerRater logo
DealerRater Dec 11, 2023

Joey is always very honest and helpful with any question and concern that I have . I will travel the 38 miles because I can’t get the same caliber of service in my area .

Read at DealerRater

DealerRater logo
DealerRater Dec 5, 2023

Great dealership with knowledgeable sales and finance staff. Highly recommended. Best dealership in Orange County

Read at DealerRater

DealerRater logo
DealerRater Nov 22, 2023

Zaheed was the ultimate in customer service!After a bait and switch from the Tustin location ,I went to your dealership.Zaheed went out of his way to get my rare red color I requested .Offered to deliver right to my home.Explained all the perks about the car with ease and knowledge.Following up with another car wash as it rained the day I pick up.Fantastic experience compared to other location.Will always recommend your dealership and especially Zaheed!

Read at DealerRater

DealerRater logo
DealerRater Nov 21, 2023

Newport Lexus Service advisor: Sean Tafoya was excellent. When our beloved LC500 needed service, Sean was polite & friendly from the start. He gave updates regarding the service progress & explained everything well. Sean provided the high level of service excellence that elevates Lexus as a true luxury brand.

Read at DealerRater

Facebook logo
Facebook Nov 18, 2023

I see many people sharing their testimonies about Ma'am Ava Henry for how she helped people make money from Crypto, Binary, and Forex trading. I decided to give it a try as my first time investing I must confess she's an expert on it, I invested $600 dollars and got back $12,000 dollars within a week. Thanks, Ava Henry for keeping to your words I can also share my testimony has others. God will continue to bless you and please if you know you are new here don't waste your time contacting her Email:[email protected] WhatsApp: +13303332730

DealerRater logo
DealerRater Nov 16, 2023

Robert always does an incredible job and on a timely basis. Very nice to deal with

Read at DealerRater

DealerRater logo
DealerRater Nov 9, 2023

Joey the service advisor was courteous and efficient. The service work was completed on time as promised.

Read at DealerRater

DealerRater logo
DealerRater Oct 28, 2023

Thank you for the great service you have provided. As always Bob Manzano has provided with outstanding customer service and great advice. Thank you for the excellent service!

Read at DealerRater

DealerRater logo
DealerRater Oct 28, 2023

Efficient service with a loaner car. Cordial service with explanations of the work. Even a follow up phone call to answer my questions.

Read at DealerRater

DealerRater logo
DealerRater Oct 28, 2023

pleasant to deal with exlent explanation us.age of car devices . dealership very clean and orderly

Read at DealerRater

Facebook logo
Facebook Oct 26, 2023

Trusting someone you've never met with your money is scary but that was the best decision I’d made, The process was super easy, she kept me updated step by step until she was finished, thanks a million! my last trade profit was $15,300. I have been trading and I will keep on trading with Mrs Trey Loudis you can contact her: Email: [email protected] WhatsApp: +14154849224

Facebook logo
Facebook Oct 21, 2023

If you want to buy a car, you can come and see, I know that the service is very good here😉

DealerRater logo
DealerRater Oct 15, 2023

Have been coming to this dealership for sometime excellent customer service and courteous customer support.

Read at DealerRater

DealerRater logo
DealerRater Oct 7, 2023

JOEY WAS EXCELLENT AS THE SERVICE WRITER AND THE CAR CAME BACK PERFECT !!! ALWAYS A GREAT JOB FROM NEWPORT LEXUS...

Read at DealerRater

DealerRater logo
DealerRater Oct 7, 2023

Excellent service. Car was on time. Excellent service people that took care of me. Thank you!

Read at DealerRater

DealerRater logo
DealerRater Oct 5, 2023

I bought the car five years ago and I found Newport Lexus to be an excellent service department

Read at DealerRater

DealerRater logo
DealerRater Oct 2, 2023

Clean facility. Smooth process from initial intake to checkout. Not crowded and completed as promised.

Read at DealerRater

DealerRater logo
DealerRater Sep 30, 2023

I have been going to Newport Lexus for 4 years and have been completely satisfied. They are so much better than other dealers.

Read at DealerRater

DealerRater logo
DealerRater Sep 23, 2023

Great Job by the team. they were prompt ,efficient and did it in a very upbeat way.

Read at DealerRater

DealerRater logo
DealerRater Sep 22, 2023

Overall, the service at this dealership is good. The staff is friendly and the waiting area is clean and well appointed.

Read at DealerRater

DealerRater logo
DealerRater Sep 16, 2023

Exceptional professionalism, precise repairs, accurate timelines, and a refreshed vehicle. Highly recommended for automotive care!"

Read at DealerRater

DealerRater logo
DealerRater Sep 13, 2023

Phenomenal team and breathtaking facility. First class top to bottom. Great experience, fair deal, very happy customer. Thank you Chris, Alex and Roger. Larry O.

Read at DealerRater

DealerRater logo
DealerRater Sep 12, 2023

Yet again, Peter in the service department was exceptional, and my car was returned to me spotless.

Read at DealerRater

DealerRater logo
DealerRater Sep 12, 2023

Great Service ! Friendly and Professional !! The Service was preformed quickly, complete and well done and explained to me in detail.

Read at DealerRater

DealerRater logo
DealerRater Sep 8, 2023

Purchased car here and had it serviced here. Gary K was the sales person and experience was great. Service advisor has always been Katelyn and she is professional and great. Would not hesitate to recommend either of them for sales or service.

Read at DealerRater

DealerRater logo
DealerRater Sep 2, 2023

Thanks all of you for Service my Lexus NX 250 Year 2023 You did good job

Read at DealerRater

DealerRater logo
DealerRater Aug 29, 2023

We can depend on Peter Perez to provide outstanding customer service . He is always available and professional.

Read at DealerRater

DealerRater logo
DealerRater Aug 29, 2023

As a first time customer I was impressed with the efficiency of both sales and finance. I would recommend this dealership to friends and family.

Read at DealerRater

DealerRater logo
DealerRater Aug 29, 2023

Joey Wilchek at Lexus service is very professional and friendly. He spends the time with you to explain the service and the charges. He is an asset to this Lexus Newport dealership.

Read at DealerRater

DealerRater logo
DealerRater Aug 28, 2023

This dealership has the most professional service team who makes sure you are taken care of.

Read at DealerRater

DealerRater logo
DealerRater Aug 26, 2023

Great service! I took my car to this dealership due to encountering difficulties in starting the engine without an appointment. Kaitlyn was able to have her service department to run test on my car and completed the diagnostic test in about 90 minutes.

Read at DealerRater

DealerRater logo
DealerRater Aug 24, 2023

Excellent service. Very attentive to detail. Excellent staff. Explained very clearly what would probably happen and the cost.

Read at DealerRater

Facebook logo
Facebook Aug 22, 2023

Working with Mrs. Susan Ryan was one of the best experiences I’ve had when doing forex trading. Mrs. Susan is very professional and easy to get a hold of. With her extensive knowledge in the industry she was able to answer every question we had throughout the trading process. Investing $1,000 and getting $10,050 profit return within a space of 1 weeks was amazing for me and am glad Mrs. Susan was there to help us achieve our goal. There is few people in the industry that genuinely care and look out for the clients best interest and I’m glad we ...

DealerRater logo
DealerRater Aug 20, 2023

Extremely good service. Joseph T WILCEK was courteous and polite. Newport Lexus is a top of the line dealership. Congratulations!

Read at DealerRater

DealerRater logo
DealerRater Aug 5, 2023

Joey was a great consultant. He quickly and efficiently set me up, expedited my service, and got me the car back right on time and freshly washed. The dealership is clean, friendly, and easy to deal with. I’ve bought three cars there and there have never been any high-pressure tactics or unpleasantness. The service department is also top-notch. Highly recommend.

Read at DealerRater

Facebook logo
Facebook Aug 4, 2023

The best car dealer, price fair, sale man very helpful, our family alway be back for a car need

DealerRater logo
DealerRater Aug 1, 2023

Katlin is always so friendly and helpful. Rafael who checks me in when I arrive is very cheerful and helpful. Both of these people are good reps of NB Lexus.

Read at DealerRater

DealerRater logo
DealerRater Jul 25, 2023

Great service and staff. Reasonable price and quick work. Easy to schedule and had loaner car

Read at DealerRater

DealerRater logo
DealerRater Jul 22, 2023

Robert was efficient and friendly, answered all questions and explained work to be done. Very easy and stress-free.

Read at DealerRater

DealerRater logo
DealerRater Jul 21, 2023

You made me at ease to get my issue taken care off with great recommendation and work on my car the same day. Thank you

Read at DealerRater

DealerRater logo
DealerRater Jul 21, 2023

Felt very welcome, quickly helped me, person helping me very nice and the driver that drove me to the mall, my car was washed and vacuumed wonder service I felt pampered, I could get use to getting treated that great, hope I could get some discounts on all my services

Read at DealerRater

DealerRater logo
DealerRater Jul 20, 2023

Fantastic customer service. Excellent customer quality of work. Very helpful, informed, and excellent at being resourceful.

Read at DealerRater

DealerRater logo
DealerRater Jul 11, 2023

Roberto J. Manzano is very professional. He is friendly, patient and feels like a friend. He is trustworthy.

Read at DealerRater

DealerRater logo
DealerRater Jul 7, 2023

Outstanding service at this dealership in Newport Beach… must also thank Sean for all his help!👍

Read at DealerRater

DealerRater logo
DealerRater Jul 2, 2023

Did not have an appointment but Robert took care of our problem immediately and gave us a loaner car. We are very appreciative.

Read at DealerRater

DealerRater logo
DealerRater Jun 29, 2023

Sean was a great service rep and very professional and knowledgeable during the service process. Newport Lexus is a class act!

Read at DealerRater

DealerRater logo
DealerRater Jun 28, 2023

Efficient - easy access -,good sales rep - plenty of time spent on car delivery. Obtained the car I wanted before other dealers

Read at DealerRater

DealerRater logo
DealerRater Jun 28, 2023

I always go and see Kevin! Great customer service always friendly, fast, and helpful! The only Lexus dealership I will ever go.

Read at DealerRater

DealerRater logo
DealerRater Jun 28, 2023

Excellent service. Quality and professionalism. Joey Wilchek in Service is a great representative of Newport Lexus. Consistently delivers outstanding, personalized service.

Read at DealerRater

DealerRater logo
DealerRater Jun 27, 2023

Great service and friendly staff. Appointments are easy and was able to make a next day appointment. I highly recommend going to Newport Lexus.

Read at DealerRater

Facebook logo
Facebook Jun 18, 2023

Proverbs 10:22 The blessing of the LORD brings wealth, without painful toil for it. God has blessed my household through an Expert Forex trader Mrs. MICHELLE MIDRED who I came across while searching for top Bitcoin entrepreneurs. She traded for me with her Forex/Binary trading company where I earned $13,500 in just 7 days, you also want to be bill free? Do well and reach out to her via Email:[email protected] WhatsApp: +1(910)227-4380 facebook:Michelle Mildred

DealerRater logo
DealerRater Jun 16, 2023

Albert was an excellent service consultant. I mentioned that my transmission felt like it was slipping on acceleration and he mentioned using higher octane gas. I have switched to higher octane gas and the problem is resolved. Also got new brake pads and other services done so well. Thanks for the loaner also.

Read at DealerRater

DealerRater logo
DealerRater Jun 10, 2023

The service staff is always helpful, and our service coordinator is the best, Peter is very efficient and takes good track of my car maintenance, makes suggestions for future preventative maintenance.

Read at DealerRater

DealerRater logo
DealerRater Jun 6, 2023

Excelente and friendly staff. Easy to schedule. Nice environment to wait for the service. We’ll do it again

Read at DealerRater

DealerRater logo
DealerRater Jun 3, 2023

Peter's relaxed and professional knowledge will keep us coming back for service even though we have other choices nearby. Great work from the entire service staff.

Read at DealerRater

DealerRater logo
DealerRater Jun 3, 2023

Joe, Jovand was my salesman, and he went out of his way to bring ours in for me to see. He was not pushy and was very courteous. After I purchased my car, he spent time with me, showing me how everything worked. He did a great job.

Read at DealerRater

DealerRater logo
DealerRater May 28, 2023

The entire service staff tries to create a relaxed, efficient environment, where customers feel comfortable and confident that their vehicles will be handled with care. Roberto is a superb Manager, who uses his vast knowledge to give understandable explanations to customers. He treats both customers and staff with respect. He is a true asset to the company. Gilbert is an excellent technician, and we are sure that all of the tech’s have strong diagnostic and “repair”skills. Thank you for being there!

Read at DealerRater

DealerRater logo
DealerRater May 27, 2023

Joey, the advisor, is one of a kind. Makes you feel special and takes exceptional care of your vehicle. Absolutely down to earth, honest and 100% reliable. Thank you, Joey.

Read at DealerRater

DealerRater logo
DealerRater May 27, 2023

Robert Manzano is an excellent service rep! He is always very helpful and informative. I moved from Irvine to Oceanside over a year ago, but make the 55 mile drive (each way) to get service through Robert and his dealership - I think that says a lot!

Read at DealerRater

DealerRater logo
DealerRater May 27, 2023

Excellent service dept. knowable, efficient and courteous. Loaner cars are always available AB’s the waiting area is comfortable and well appointed.

Read at DealerRater

DealerRater logo
DealerRater May 27, 2023

Very clean environment and friendly employees; comfortable waiting area and clean restrooms. Easy access to our service advisor.

Read at DealerRater

DealerRater logo
DealerRater May 27, 2023

Kevin Nessl is my Service Consultant and a big reason I bring my car to Newport Lexus for service. He is thoroughly professional and ensures my service experience is the best it can be.

Read at DealerRater

DealerRater logo
DealerRater May 26, 2023

Joey Wilchek as always took great care of me. The service was performed in a timely and very reasonably priced.

Read at DealerRater

DealerRater logo
DealerRater May 26, 2023

The best in orange county by far. The new and improved waiting area is great. The place is always very clean and salesman are very knowledgeable.

Read at DealerRater

DealerRater logo
DealerRater May 26, 2023

Have leased my cars from Newport Lexus for years. Have always had excellent service in sales and service departments

Read at DealerRater

DealerRater logo
DealerRater May 26, 2023

Great service! Joey Wilchek (who is the best service technician I have ever worked with) has been helping me at Newport Lexus for years.

Read at DealerRater

DealerRater logo
DealerRater May 26, 2023

Peter Perez was EXCELLENT to work with. HIs communication during and after the service, along with his follow-up activity was amazing. I usually take whichever service rep is available. From now on, I will request Peter Perez.

Read at DealerRater

DealerRater logo
DealerRater May 26, 2023

Chris Clark provided a wonderful experience with the purchase of my vehicle. Thank you again.

Read at DealerRater

DealerRater logo
DealerRater May 17, 2023

My experience with the sale of my 2021 LEXUS RX450h FSport was MARVELOUS 🙂 I spoke to A.J. Damato III ( Pre-Owned Sales Manager ) about buying my Lexus. He was very professional and friendly over the phone. We agreed on the price and he handled the purchase and pick up of my vehicle. I received my check as promised 🙂 I also appreciate Billy Mejia ( Pre-Owned Assistant ) for his excellent assistance. If you have a Lexus for sale or coming off lease, please call A.J. or Billy. You will be happy you did! Lexus Be Friends 🙂 🙂

Read at DealerRater

Facebook logo
Facebook Apr 29, 2023

Pls everyone in search of a private broker agents should be careful out there because not everyone is reliable. Mrs Patricia Williams Platform is verified and licensed by the government and financial regulation board. her trading signal indicator is simply the best, I can assure you that her way of trading is the best and very well to trust her with money.For those interested to be debts free like me should reach out to her now👉👇Whatsapp:+1(716)9512645 Email:[email protected] Telegram:@Patricia_williamsFxtrader👩‍💻

Facebook logo
Facebook Mar 21, 2023

A Good trading platform service I can truly trust. They are transparent on all transactions and explain everything clearly. I never had fear and i am confident in trading with them. They have given me so many great opportunities to earn better profits. I am glad to have traded with the right broker. I gain good profit and received my withdrawals earlier than expected date. Good brokerage platform. I'm happy to work with MRS CAMILA JOSEPH, this probably was the best choice of my life. They even provided me with good deals for a great start. They've guided ...

DealerRater logo
DealerRater Mar 8, 2023

I've had a very good experience with the Newport Lexus service. They have made it simple and no xx. Perhaps one thing they can improve is to make it paperless and allow the access to all the services history. Thanks!

Read at DealerRater

DealerRater logo
DealerRater Mar 7, 2023

I love Newport Lexus and all the staff. Sean T. and Jason J.are the best.

Read at DealerRater

DealerRater logo
DealerRater Mar 4, 2023

Great service, very professional and courteous. I’m very happy with the service finished my car service in appropriate time frame.

Read at DealerRater

DealerRater logo
DealerRater Feb 24, 2023

Greg Brawley was SUPERLATIVE!! He went out of his way to find the exact car, explain the price and update us on a consisent basis regarding delivery. He was a gentleman and a pleasure with whom to do business!

Read at DealerRater

DealerRater logo
DealerRater Feb 23, 2023

Robert Manzano was most efficient and answered my questions on what was my second service appointment with my new car. I called to make the appointment as the website wasn't easy for me to use.

Read at DealerRater

DealerRater logo
DealerRater Feb 23, 2023

Very clean facility Professional and friendly staffs/Service Advisors I am satisfied with the service performance on my car.

Read at DealerRater


Leave Us A Review